Vacancies

Interested in joining the team of a multi-award winning, industry leading Managed Support Provider?

Our customer base ranges across numerous sectors including; accountants, architects, care services, charities, dental practices, education, estate agents, pubs, restaurants, lawyers, manufacturing, quarries and a couple of stately homes!

geekingITsimple, a trading name for Frometech Ltd was founded by Jamie Seviour in January 2014.  Based in Frome, Somerset we provide outstanding IT and technology services to local businesses, schools and charities within a 15 mile radius of the town.  The three main principles that geekingITsimple is governed by is Honesty, Professionalism and Dedication.  None of our staff have to meet monthly sales targets, so they can concentrate on providing you with the best IT and technology services locally.  We will not try to sell you anything you do not need, but should you need any IT equipment we work with the best IT suppliers in the UK so we can always give you excellent pricing.  geekingITsimple’s pricing structure is set at an extremely competitive rate compared to other companies in the area.  Once the skill set, experience and qualifications that our staff hold is factored into the price, then we are by far the best value for money locally.  Not forgetting to mention our services are also award winning!

2nd Line Support Engineer

 

If you know what DNS stands for, you’re qualified to take our job quiz *

* But not if you had to Google it

So. Here’s the deal. We’re called geekingITsimple, based in Frome. And we’re looking for a 2nd Line Engineer.

But it’s got to be someone special.

Because we have a really happy team of motivated technology superstars. They’re really focused on delivering the best customer experience.

And we want more of the same.

So you need to have the right balance of technical ability, and big smiley face. Lots of that “can do” attitude that people love.

You’ll be doing 2nd  line support and workbench supervision.  A full job description can be found here.  With a stack of training to get you skilled up quickly. And continuous training to stay at the top.

Yes, this means lots of new toys to play with.

Think it’s worth us talking?

Whatever you, don’t send your CV. We get too many of those and don’t really read them, if we’re honest.

Instead you need to email the answers to these 5 quiz questions, along with your name, and mobile number.

  1. What does DNS stand for?
  2. A customer’s server reboots every night at 8.15pm. Talk us through what could possibly be causing it
  3. Explain phishing as if you were talking to a 7-year-old
  4. If we gave you £10,000 tax-free cash (which we’re not going to), what would you spend it on and why
  5. iPhone or Android?

Email: [email protected]

Our Values

geekingITsimple’s values and mission are core to our success. Our mission helps to drive excellent service standards. Our values resonate through each and every interaction we have between our staff and all of our customers.

  • Experts in our field

    Our staff are continuously updating their skill set through training and industry standard examinations. We are also encountering new issues and their solutions on a daily basis, which helps to provide a great support service.

  • Dedication

    Our main value is one of responsibility and dedication. Our staff follow this value in every interaction and decision that is carried out every day. Decisions are thought out to aid in the best result for our clients.

  • Consistency

    We deliver the same high level of services to ALL of our clients, big and small. No matter who you are you are as important to us.

  • Communication

    Our communications are always clear and concise, to our customers and staff. We recognise that different people, businesses and institutions communicate in different ways, and that people may not always have a technical background!

  • Community

    We recognise and appreciate that we would not be where we are today without the help and support of our local community. We constantly aim to give something back, through free training events to corporate sponsorship of local events and teams.

  • Considerate

    We acknowledge and respect everyone’s point of view, from our customers to our staff. We recognise that technology can be a daunting beast for many people, therefore we are always mindful to explain things in clear, simple, concise language that everyone can understand.

Ready To work with an Award Winning company? Let’s take the next step together!

Just pick a convenient date and pop your details in on the form to arrange a no obligation phone call with myself, Louise.
We will have a discussion about your business and how we can best help you.
Remember, there’s zero commitment at this stage. You’re just discussing the possibility of working with an award winning IT Support and Growth Provider.
I looking forward to talking with you.