Overview

What are fully managed services?

Managed services are much more than just fixing IT problems. Our services are tailored to the individual business’s needs by fully understanding your business goals and providing the right support, security, technology and guidance to help you achieve them.

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Fully Managed Services
When your IT works so do your people

Outsource or compliment your IT department in your business. From installing and maintaining kit, supporting your staff, to top level strategy – we’ve got you covered.

Award Winning Services

Delivered by our proactive, friendly and expert technician team based in Frome via email, phone, and remote support systems.

Clear Pricing & Fixed Costs

Our fixed pricing models allow you to rest easy knowing there will be no scary surprises at the end of each month. We offer very good value for money IT Support.

Unlimited Access

There are no limits for accessing our technical team. We respond quickly to requests, resolve issues before you are aware of them and develop your systems to meet your business needs.

Reduced downtime, improved reliability and powerful performance

Our monitoring systems keep an eye on your entire IT infrastructure 24/7/365 alerting us when we detect an issue. Security patching and maintenance is carried out when you’re not using the systems, keeping downtime to a minimum and all of your systems secure.

Pressure Points

Is your business being restricted by…

An IT Support company that are reactive rather than proactive?

Some IT companies wait for things to go wrong before fixing them. We take the proactive approach to managed services, this means most problems are fixed without you even knowing there was a problem. If you don’t have to call us that means we’re doing our job well.

An unmotivated IT Support company who do not meet with you regularly to discuss your business goals?

Some IT support companies only care about adding your support contract to their bottom line. We are actively interested in your business and meet quarterly with you to discuss your growth plans so we can adapt your systems to meet your growing needs.

A frustrating level of support which makes you waste time chasing up on support requests?

Do you get frustrated having to waste your time chasing up the status of a support call? Do you log calls and never hear back? Not with geekingITsimple. Your business will be assigned a minimum of two named engineers who you will be able to make direct contact with.

An IT Support company who are failing to support you and are hindering your business?

Do you want to grow your business but are being restricted by clunky systems? Do you feel like your problems are not their top priority? Because we work differently to most IT support companies by giving you two named support technicians, they will get to know your systems inside out, and will be able to resolve issues much more quickly.

Constantly being charged for going over your contracted support hours or being charged a hefty amount for a poor level of service?

At geekingITsimple all of our support contracts come with allocated hours per month, or “all you can eat” options for support. You will never have any nasty surprises for extra work carried out by us, which makes your budgeting much easier.

Ready To Work With An Award Winning Company? Let’s Take The Next Step Together!

Just pick a convenient date and pop your details in on the form to arrange a no obligation phone call with one of our onboarding specialists.
We will have a discussion about your business and how we can best help you.
Remember, there’s zero commitment at this stage. You’re just discussing the possibility of working with an award winning IT Support and Growth Provider.
I looking forward to talking with you.